Issues after arma update

[IbziDk 7]

Since the last arma update, players haven't been able to connect to our servers. 

It seems to be a battlEye problem:

 9:06:32 BEServer: cannot find channel #2017102733, users.card=0
 9:06:37 BEServer: cannot find channel #2017102733, users.card=0
 9:06:42 BEServer: cannot find channel #2017102733, users.card=0
 9:06:46 BEServer::finishDestroyPlayer(2017102733): users.get failed 

Tried to start all over with a fresh install with map Malden. Arma up to date, downloaded a "new" version of exile 1.0.3, DMS, Occupation and Infistar - so that we wouldn't use any of our "old" files. Server got up and running, admin could join over LAN, but players from the outside can't connect. The battlEye issue above, is in the rpt every time a player connects. On player screen it says: "BattlEye initialization failed"

Serverport 2302

Rcon 2310

port 2306 opened for battleye

RPT:

https://www.coolstone.dk/infusions/downloads/arma3server_2017-12-19_09-00-22.rpt

Anyone else having these issues and maybe a solution??

Edited December 19, 2017 by IbziDk

[Donnovan 3]

On 02/01/2018 at 3:50 PM, IbziDk said:

It looks like we have found a solution. I didn't see it mentioned in any other post. 

In our router we had port 2306 open for battlEye, but only TCP.

Changed that to both TCP and UDP, activated battlEye and now players can connect

IbziDk, your find was extremely helpfull to me, my server and my comunity. Thanks a lot!

[~EL BARTO~ 55]

They cant connect or cant see ur server in A3 launcher? Cause ur server is running in accordiance with ur .rpt file

[IbziDk 7]

16 minutes ago, ~EL BARTO~ said:

They cant connect or cant see ur server in A3 launcher? Cause ur server is running in accordiance with ur .rpt file

They can't connect. Server is added and visible in A3 Launcher. Every time a player tries to connect, they get the message "BattlEye initialization failed"

 

[ZZK-Gaming 61]

2 hours ago, IbziDk said:

They can't connect. Server is added and visible in A3 Launcher. Every time a player tries to connect, they get the message "BattlEye initialization failed"

 

i found the same error in my rpt, you are not alone ( BEServer::finishDestroyPlayer )^^

[IbziDk 7]

8 minutes ago, ZZK-Gaming said:

i found the same error in my rpt, you are not alone ( BEServer::finishDestroyPlayer )^^

Can players connect to your server??

[ZZK-Gaming 61]

Nope, i set the server a password and wait for 1.0.4 Exile, and try it again...thats a fresh install server ^^

[IbziDk 7]

We have disabled BattlEye and BEC for now and made Infistar shut down server..

Annoying that it doesn't work, but we will also wait for the new exile, and hope that will fix the issue.

If anyone comes up with a fix for this BattlEye problem, please reply...

[Beowulfv 305]

Change your RCON port. Battleye operates on port 2306 and every other port ending in 6, 2316, 2326, and so on.

[IbziDk 7]

13 minutes ago, Beowulfv said:

Change your RCON port. Battleye operates on port 2306 and every other port ending in 6, 2316, 2326, and so on.

Already did. Rcon is on port 2310 as I wrote in OP  2306 is open for BattlEye

[WURSTKETTE 212]

1 hour ago, ZZK-Gaming said:

Nope, i set the server a password and wait for 1.0.4 Exile, and try it again...thats a fresh install server ^^

I doubt Exile 1.0.4 will fix this "problem", it's just a plain armaserver setup thingy...