PrimusNetworks

Hi, If you submit a support ticket we'll be happy to help. This was due to some unplanned maintenance on our datacenter side, so it's something we couldn't really help. Everyone has been compensated! All was resolved within a couple of hours Apologies for any inconvenience

Hey! We've dropped you a PM Regarding this

Hi, our SSL has been updated It can take a little time for an SSL certificate to update. We will not allow payments in a non-ssl environment.

Thankyou!

Thankyou Sir!

Thankyou for the kind review sir, we're glad to have helped The current issue in question is a bug with our control panel that occurs with new servers - We have now resolved this issue.

Hi, You requested a refund from our team, and the refund was given almost straight away. The "bills" you were sent are simply invoices on our system, and if not paid the server will be cancelled. There is no obligation at all to pay them and they are sent automatically via our system, not manually by staff. That aside, we apologise for any inconvenience caused due to our control panel, and any confusion caused by our billing system.

Hi SokudoChasers, We'd love to assist with your server We have UK & US Locations available, we have an optional development service that takes the work off your hands and we have all the great features of a good host 4GHz CPU's, SSD's Only, 64GB+ RAM Instant Setup <10 Minute Support Response Easy to use control panel And much more...

Bohemia changed the query protocol but didn't inform anyone.. If you use 2306 as an rCon port, you'll need to use a different one

We've sent you a PM Unic!

Hi HiperMind! PrimusNetworks would love to help you out! We are fully able to help you out with uploading mods .etc and we even have a bespoke development service for any of our customers who struggle installing addons, scripts and anything of the sort! We currently charge £0.53/slot, a very good price for a high quality, lag free server with outstanding support. If you need anything just let us know!

We've sent you a PM sir!

https://www.primus-networks.com PrimusNetworks are proud to announce ourselves to the Exile Community! PrimusNetworks is a UK based game server provider established in February of 2017, and since then we have excelled in what we do. Our current focus is building our ARMA 3 Exile Infrastructure and expanding as a company. Our growth massively exceeded expectations, and so far, we haven't had a single unhappy customer! Use code: EXILEFORUM for 15% off your first month! Throughout the past few months, we have decided to refrain from posting on the forums, and other forms of social media as we wanted to establish a presence in the community, and ensure our service and support was of an extremely high quality. As a team we have decided that now is the best time to begin accepting more wonderful customers, and appealing to a wider audience. Now.. you're probably wondering about all the juicy details about us and what we have to offer so lets get onto it! What makes us different? At PrimusNetworks we don't just copy what the competition do, that would be pointless. Many people nowadays, struggle, or simply don't have the time to develop/configure and install scripts to their ARMA 3 Server - That's where we come in. We DO NOT sell scripts, but we do install them for an affordable price. Simply pay us a fee, to cover the labour costs, from 3 plans (Bronze, Silver and Gold) and we will happily install & build your server for you. This can consist of building custom missions, supporting custom maps and much more. We also offer a "Scripting Maintenance" plan that covers updates, optimisation, installing more addons down the line and much more for the extremely affordable price of £11.99 per month. We also believe in great ease-of-use, hence why we developed our fantastic control panel, which will be mentioned further down this topic. Our Reviews: To see what others think of us, take a look at our TrustPilot page! https://uk.trustpilot.com/review/primus-networks.com Our Nodes At PrimusNetworks we currently utilise high clock speed CPU Servers. ARMA is a CPU intensive application and so a high-end CPU is required. Our nodes typically consist of i7 6700K (4.2 GHz) CPU's, 64GB DDR4 ECC RAM, ONLY SSD Drives and AT LEAST A 500Mpbs uplink. We currently host our servers in London, UK & Miami, USA. We plan to expand to the following in the near future: West Coast USA Central USA France Australia Canada (To be announced) Asia (To be announced) Support Our team are all gamers, that at some point, ran our own servers. We understand how important support is. This is why at Primus Networks regardless of the day, time or event if you encounter an issue, have a concern, or have a request - Our support team are on hand 24/7 to assist you. Our Key Values We believe that if we can follow a number of key points as a host, we can provide the best service to you as a customer, so here are the values we pride ourselves on. Customer Support - 24/7 Support, with high quality responses and fast resolution times Quality of Service- 24/7 Uptime with no lag, hosted on high-end machinery Ease-Of-Use - A fantastic control panel with a huge variety of features, and a bespoke installation service Affordability - While maintaining high standards, we have affordable services Features & Our Control Panel Development Service Huge variety of 1 click installs Instant server setup (less than 45 seconds) No overselling. Full FTP Access Live console Free extDB3 Conversion Migration from host-to-host, free of charge Live console Take a look at a live demo of our ARMA 3 Exile control panel by our CEO, George! https://www.youtube.com/watch?v=1EZJpcL3GXY&feature=youtu.be We look forward to providing an excellent service to all of our customers. If you have any questions do not hesitate to leave a reply on this post, or contact our dedicated support team directly. http://www.primus-networks.com/client/submitticket.php